Helping our utilities partner achieve OEB compliance
OUR TEAM IS YOUR TEAM
Utilities
Horn IT Solutions is a Managed Service Information Technology Provider who understands the complex needs of utilities companies. With a proven track record in the utilities sector, Horn IT offers a comprehensive range of services, delivering excellent results. From ensuring compliance and total data security to managing daily network uptime, our expertise helps you meet regulatory standards securely and efficiently.
“Horn has been beneficial to our company in so many ways that it is difficult to select just one, but if I have to, I’d say that the timely processing of tickets and issues has been most significant for Lakefront. This rapid response time ensures that projects are not delayed by technical challenges. In fact, Horn is better at providing timely responses to issues than any other IT firm we have worked with. In addition to prompt service, Horn has a wide variety of industry knowledge and is always willing to provide valued-added recommendations. I would receive recommend that any organization review the costs and benefits of selecting an IT firm; Horn provides excellent services that are relevant to our industry at a very reasonable cost.”
— Adam Giddings, Lakefront Utilities
“Horn IT Solutions provides monitoring services at a price that cannot be matched. Knowing that our servers are monitored after business hours and that we are notified in case of a problem so that we can take proactive action means that I can be assured of a good night’s sleep. “
— Brian D’Silva, Ontario Energy Board
Our offerings for Utilities clients include:
CASE STUDY
electrical utilities Client
Challenge
An employee used their work laptop to visit a website infected with the Cryptolocker virus. Cryptolocker is a type of virus that extorts a ransom from its victims by infecting their computer and encrypting all files, making them unusable and unreadable. The people behind the virus then demand payment to restore access to the files.
Because the laptop was connected to the corporate network, the virus quickly spread to the file server through the employee’s shared resources. In just a few hours, all of the corporation’s files, including their financial documents, had been encrypted and were no longer accessible.
electrical utilities CLIENT
Solution
Responding to a viral infection such as Cryptolocker is a two-part process. First you need to identify, isolate and remove the infection, and second, recover the corrupted files to allow business operations to continue.
After detecting the outbreak, Horn IT quickly found the source of the infection. With the source identified, wiping and cleaning all infected hard drives to remove all traces of the virus is critical.
Luckily for the client, Horn IT already implemented a Datto backup system. This system ensures the availability of reliable, restorable and current backups of all of the corrupted files. All of the client’s files were restored to a point in time prior to the infection, including all important financial documents that might have been lost.
electrical utilities Client
Results
Horn IT’s automated monitoring and quick response to the virus outbreak meant the client experienced only 2.5 hours total of downtime. They also recovered all of their files and continued to work as if the incident never occurred.
